Get more referrals!
If you offer a service to businesses or consumers, you are likely leaving A LOT of money on the table. Take the bull by the horns, or….

You’re probably unaware of how easy it is to get the #1 most stupendous way to get new business; referrals.
Being that I have worked with so many local service businesses, it never ceases to amaze me how many are clueless.
Every time I get into a conversation about their referral method they hand me the "I am trying some gift cards", "I will take $xx off their next purchase" or something like that.
I can DESTROY any method you will ever think of and it is EASY as hell. First you will need to get over yourself and feel around in your shorts to see if you have a pair.
At the time you are completing or signing someone up for some work, hit them with it! Not some bullsh-t passive mailer or even worse, an email offer-
"Hi Jodi, we would love some more customers just like you! If you send us 3 referrals we will give you ____________"
Instead of that flaccid attempt at motivating them, why not go for the throat from the get go? Let’s say you are a carpet cleaner. You show up at the job and ring the door bell. Rather than saying "hi, I am here" then proceed to get your stuff… throw in an offer!
"Hi Jodi, are you ready for some clean and fresh carpets? Before I go out and get my equipment I would like to leave this for you to look over. This is our Refer a Friend program. If you jot down 3 names of people you know that may be interested in our service, I will give you $xx off today"
Jodi takes it and she jots down 3 or she does not. I PROMISE you it is easier to get a referral this way than passive attempts.
3 good leads coming from a person they trust is gold. They are less price resistent and there is already some trust.
The vital thing to know is you do not need to give away the farm. Keep the freebie relative to the cost of your service. Would you take $20 off carpet cleaning to get 3 solid leads?
If you change it to "you can take $20 off of your next cleaning" that seems like a crappy deal. Wait, I need to hire you again and give up 3 of my friends?… I don’t think so.
Advertising is EXPENSIVE. I would pay $20 all day every day for 3 hot leads. I would be the busiest carpet cleaner in town. Not only that, your tree of customers stay rooted as they are together. (unless you do crappy work)
This can work in a lot of businesses, but really well with consumers.
Create a one page Refer a Friend sheet of paper and give it to them once you arrive. Now they will be thinking about it while you are working and there is a VERY good chance they pick up the phone and get some referrals for you.
When the payoff is immediate and they are in a elated state because their carpets look bright and smell great, you are in a great position. They get a mailer form you a week later and they do not care.
If you are dealing with businesses you will need to know your customers well. What is it you can offer now that they will respond to and does not cost you much?
Before you go create your next referral program (that will tank like the rest), try it.
Business is not for the timid. That’s why there are bosses to kick peoples asses. You are the boss so it’s on you.
go get some
Paul



